Hi! This 2-question survey will help us reduce the burden on overworked CSMs. You can take it anonymously, or if you'd like, drop your email at end for the chance to win a $50 Amazon gift card* as thanks

(*No purchase necessary, void where prohibited)

Takes 30 sec

Question 1

In a typical week, about how much time do you spend on each of these activities?This question is required.

We know this varies week to week. Try to estimate the average time spent over the course of all weeks - and pick the hours option closest

	N/A	5 hours	10 hours	15 hours	20 hours	25 hours
Selling a renewal
Selling a growth opportunity (strategizing how to drive expansion, pitching, etc.)
Discovery (getting to know the customer, their needs, etc.)
Guidance (providing support to help deliver customer value)
Mitigating a known retention risk
Other admin tasks